Shipping Policy

Last updated: [17-08-26]

Thank you for shopping with [Zeen Store].

Order Processing

Orders are normally processed within [3-5] business days after payment has been successfully received.

Orders are not normally processed on weekends or public holidays.

Delivery times are estimates and are not guaranteed. Delays may occur due to courier issues, weather, customs, public holidays, or circumstances beyond our control.

Shipping Charges

Shipping charges are calculated and displayed at checkout unless free shipping is specifically offered.

Tracking

Where available, a tracking number will be provided once your order has been shipped.

Please allow some time for tracking information to become active after the order has been dispatched.

Incorrect Address

Customers are responsible for providing an accurate shipping address.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.

Lost or Delayed Packages

If your package appears to be delayed or lost, please contact us at [zeencollection.suport@gmail.com]. We will work with the shipping provider to investigate the issue.

International Orders

International customers may be responsible for customs duties, taxes, import fees, or other charges imposed by their country.

Contact Us

For shipping questions, please contact:

Email: [[zeencollection.suport@gmail.com]
[Zeen Store]